There’s an adage from the entertainment industry my video guy reminded me of, “Never work with animals, kids or water.” BECAUSE THEY’RE UNPERDICTABLE!
However it’s that unpredictability that makes them so precious and important in our lives and also gives us the greatest lessons to use with our customers.
Business Building questions:
As you go about your day – are you consistent?
A better question is, how can you be more consistent? It’s something that will help grow your business.
When challenges occur – do you shake it off or does it fester?
And a better question is, how can you shake off anything that happens so that the negative feelings leave before the next customer arrives?
When you are faced with unpredictable situations do you embrace them or get flustered by them?
A better question is, how can you embrace unpredictably as happily as a dog?
There are two lessons in here today:
First: Are we asking the best questions? And the answer is – usually we can ask better ones.
Second: What attitude can we cultivate to help our pet business be the place people depend on for consistent, happy, handle anything well service?
Remember – you control your thinking and it all starts there.
Now – Go Do Your Business!
Host of: Do Your Business!