Gretchen Meienburg who owns two Pampered Pets Bed & Biscuit facilities, http://www.ppbandb.com/ as well as a consulting company for the pet industry, www.maycastleconsulting.com shared that a secret to her success is lists.
Gretchen is an amazing business woman, also someone who adores pets and making sure they are safe and cared for and she also loves working with pet professionals around their business challenges – just like the rest of us at www.PetIndustryTV.com !
Talking with her was exhilarating and the tip I want to share with you today is her focus and dedication in creating, using and sticking to the lists of procedures and tasks that make up all of her businesses.
This is something all of us can do and that maybe, since it seems simple, something many of us neglect to do well.
Gretchen has lists for opening procedures – so anyone, even someone new can do things properly and orderly and safely – after all, there are a lot of precious pooches on the premises so it’s imperative it’s done well every time. A list prevents omissions and errors.
There are others lists – and each business will have different needs of lists however without one or many check lists how can you know that things were completed or done in the right way or order?
How can you pass your procedures down to a growing staff? How can you do your best even on those tired days when your brain hasn’t quite kicked in?
By using a list.
My husband has a general response whenever I ask for something from the store or an errand to be run, he simply says, “Put it on the list.”
If it’s on the list he’ll do it. Then why don’t I start there? Why don’t you?
Today, take a look at the places in your business that need a series of steps – from financial input to intake or service of pets or clients – what can you simplify and improve by creating a list to post and refer to?
It works for Gretchen Meinenburg, it works at our house and businesses – how is it working for you?
Let me know your list making secrets and we’ll help each other Do Our Business Better!
You create your business by the way you think! Make it magnificent!
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